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Finding my product number (machine type / model or part number) and serial number
   
 
Applicable countries and regions
How is my product number used?
Finding your product number on your system's label
Automatically detect this system's machine type/model
Where can I use this information?
How is my product number used?

The product number is used to find specific information about your product on the Support and downloads site. The product number can also be used by the Support Center to provide technical assistance for your product.

  • 7 character product number (machine type and model)
  • 7 or 12 character serial number
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Finding your product number on your system's label
Click your product below to view the location of your product number (machine type and model) and serial number.
ThinkPad and 3000 Family notebooks
ThinkCentre, NetVista, 3000 Family, and other desktops
ThinkPad and 3000 Family notebooks
 
Accessories
 
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Automatically detect this system's product number (machine type / model)
Click your product below to view the location of your product number (machine type and model) and serial number.
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Where can I use this information?
Enter your machine type and model (product number) in the Enter a product number field on the Support home page. Then, you will be taken to a page with information specifically for your product.

Warranty lookup
If you want to find out the warranty status for your system, you can enter your machine type and serial number on the Warranty page to find it.

Special navigation links
Some documents contain special links that will let you navigate directly to documents for your system. When you click these links, a dialog box will appear with fields for machine type and model. These fields will be prepopulated with the information from your system. You can change them to find information for another system.

Automated solutions
Some automated solutions (small, Web-based programs designed to troubleshoot common problems) require product number (machine type and model) information.

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Applicable countries and regions
Worldwide
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