Lenovo today introduced two new service offerings – PC protection service that insures Lenovo notebooks from accidental damage and Data Recovery Service that rescues users' data from a faulty hard disk.

Protection Service

Lenovo's Protection Service offers a performancerelated insurance to enterprise and individual users' notebooks, arising out of accidental drop or an inadvertent liquid spill. Unlike traditional insurance companies which cover for damage/ loss from extraneous factors, Lenovo's Protection Service is specifically geared towards issues arising out of normal operating conditions and equips the customers' notebooks to be repaired or replaced immediately to ensure minimal downtime.

The protection cover can be availed of for a period of 1 to 3 years and covers all kinds of repairs and replacements arising out of operational or structural failures under normal operating conditions or handling, inadvertent liquid spills, unintentional drops and bumps, electrical surge and LCD screen failure. The service however does not cover theft or loss, cosmetic damage that does not affect the performance of the machine and damage due to fire and intentional acts.